Welcome to Prani Cabs. By booking or using our transportation services, you agree to the following terms and conditions.
1. Booking
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Customers should provide accurate pickup, drop-off, date, time, and contact details while booking.
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Bookings are subject to vehicle availability.
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A booking is considered confirmed only after confirmation from Prani Cabs.
2. Fare & Payment
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Applicable fares will be communicated before or during booking.
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Additional charges may apply for tolls, parking, permits, entry fees, or other applicable travel expenses.
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Payment must be made through the agreed payment method.
3. Cancellation
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Cancellation charges, if applicable, may depend on the timing of cancellation and the type of booking.
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Refunds, where applicable, will be processed according to the booking terms.
4. Travel & Vehicle
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Vehicles are provided according to availability and may be substituted with a similar vehicle when necessary.
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Passengers are expected to follow reasonable safety instructions during the journey.
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The vehicle should be used only for lawful transportation purposes.
5. Customer Responsibility
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Customers are responsible for their personal belongings during the journey.
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Any damage caused to the vehicle through intentional or negligent actions may be chargeable to the customer.
6. Delays & Unforeseen Circumstances
Travel times may be affected by traffic, weather, road conditions, vehicle issues, government restrictions, or other circumstances beyond our control.
7. Privacy
Customer information will be handled according to our Privacy Policy and used primarily for providing and managing our services.
8. Changes to Terms
Prani Cabs may update these Terms & Conditions from time to time. Updated terms will apply once published on our website.
Contact Us
Prani Cabs
No. 9, Third Block, Baskaradass Nagar,
Madurai – 1, Tamil Nadu
Email: [email protected]